Returns, Refunds & Exchange Policy

How to Return an Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

1. Please email info@lichfieldsafecentre.co.uk to request a refund and we will assign you a tracking
number

2. Mail your returned item to :

Lichfield Safe Centre Ltd
Spread Eagle House
1 Church Street
Lichfield
Staffordshire
WS13 6DZ

3. Include in your package a signed letter starting with the reason for your return and the original receipt

Return Exceptions

Some items can not be retuned if they are opened, Items that are made to order or non standard product.

Merchandise that has been used or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from you refund. We also do not
refund the original shopping and handling that you paid on the order.

Payment Policy

Accepted methods of payment

  • Credit card (Visa, Master Card, Debit Card)
  • Cheque
    Cash on delivery
  • Credit card charges

Your credit card will be charged when you place your order. If we are not able to fulfil your order for any reason your Credit card will be refunded.

Mailing Address for Cheque

Lichfield Safe Centre Ltd
Spread Eagle House
1 Church Street
Lichfield
Staffordshire
WS13

Call Michael or Louise now on 01543 268631 or email us at info@lichfieldsafecentre.co.uk if you have any questions.

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